Why a Job Letter Matters for Domestic Helpers in Thailand?

In Thailand, domestic helpers—such as nannies, maids, and caregivers—play an essential role in supporting families with daily routines, childcare, and elderly care. Despite their dedication and often long-term commitment, many of these workers face challenges when looking for a new job—especially if they are not given a job letter or reference letter from their previous employer.

At Madawa Services, we see this situation often. Many employers still don’t realize how valuable a job letter is for their former helper. That’s why we make it part of our process to double cross-check references with previous employers. A clear and honest reference can be the deciding factor in whether a helper gets hired or not.

What is a Job Letter?

A job letter is a short, written reference provided by the employer to confirm that the domestic helper has previously worked for them. It usually includes:

• Job title (e.g., nanny, maid, elderly caregiver)

• Period of employment

• Summary of duties and responsibilities

• A short note on work performance, attitude, and reliability

This letter does not need to be long or overly formal, but it should be truthful and respectful.

Why Is It So Important?

1. Proof of Work History

Many families in Thailand ask to see proof of previous work experience before hiring. A job letter helps confirm that the candidate actually worked in a similar role.

2. Reference Checks Are Key

At Madawa Services, we always do reference checks before sending a candidate to an interview. We contact the former employer to confirm the job letter and ask about the helper’s job performance. If no job letter is available, it becomes more difficult to verify their background, which can delay the hiring process or reduce the chances of the helper being selected.

3. Trust and Confidence for New Employers

A good reference from a past employer gives confidence to new families. It shows that the helper was trusted in a home setting, followed instructions, and treated family members with care.

4. Better Job Opportunities for Helpers

Helpers with job letters and verified references tend to get hired faster. In some cases, they also receive higher salaries due to their proven experience and good track record.

5. It’s a Form of Appreciation

Even a short letter can mean a lot to someone who has worked hard for your family. It’s a simple way to say thank you and support their future.

Employers: A Small Effort, A Big Impact

If you had a good experience with your nanny, maid, or caregiver, we strongly encourage you to provide them with a job letter when they leave your household. It helps them find a new position and shows that you value their contribution.

At Madawa Services, we are committed to supporting both clients and candidates. Our reference-checking process ensures transparency and reliability. We ask all employers whether a job letter was given, and we verify every detail. This helps maintain the quality of our service and improves trust between all parties.

Looking for a reliable nanny, maid, tutor, elderly care, or driver?
At Madawa Services, we’re here to help you find trustworthy and experienced staff for your home. Whether you need full-time, part-time, or on-demand service, our team is ready to assist—always with proper reference checks and quality assurance. Contact us today to find the right helper for your family.

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